Careers at TazamaFans

📄 Application Instructions

Send a concise 2-page resume only to jobs@tazamafans.com.
Do not attach additional documents — they will be requested only if you are shortlisted.
Only successful candidates will be contacted.
TazamaFans is an equal opportunity employer — all qualified applicants are encouraged to apply.

Content Moderator

Protect our community by reviewing posts, livestreams, and chats to ensure TazamaFans stays safe, respectful, and aligned with our policies.

Role & Responsibilities

Monitor creator and fan content including messages, media, and livestream interactions
Identify and report policy violations in real time
Support trust & safety processes with confidentiality and professionalism
Escalate urgent or high-risk content quickly to supervisors

Requirements

MUST be a Kenyan citizen, 21 years or older
Active and verified TazamaFans account
Own a laptop or desktop computer
Reliable and fast internet connection
Relevant Diploma or higher qualification from an accredited institution
Fluent in English or Swahili
Able to review sensitive content objectively and maturely
High personal integrity and trustworthiness
Available for shift-based remote work including weekends and nights
Kenyan Police Certificate of Good Conduct or equivalent

Compensation

Competitive monthly pay based on performance and experience
Performance bonuses and clear promotion pathway into senior Trust & Safety roles

📅 Application Deadline: Close of Business, 14th December 2025

Apply Now

Customer Support Agent

Assist creators and fans across multiple support channels including our secure in-platform chat system, email, phone calls, and social platforms. Provide fast, friendly, and accurate help while maintaining professionalism and confidentiality.

Role & Responsibilities

Provide real-time support for user inquiries and issues
Help manage the main admin account with professionalism and confidentiality
Maintain accurate records and escalate cases when needed

Requirements

MUST be a Kenyan citizen, 21 years or older
Active and verified TazamaFans account
A laptop or desktop computer with stable internet
Valid Police Clearance Certificate (Good Conduct)
Strong English and Swahili communication skills
Diploma or higher in Customer Service, Communication, IT, or related field
Responsible individual capable of working with minimal supervision
High integrity, respect for privacy, and excellent interpersonal skills

Compensation & Growth

Competitive monthly pay based on performance and coverage hours
Performance bonuses for rapid response and high satisfaction ratings
Opportunity to grow into senior support or community management roles

📅 Application Deadline: Close of Business, 14th December 2025

Apply Now

Finance & Payments Support Agent

Handle all financial support operations on the platform including payment confirmations, withdrawals, and resolving transaction challenges. Ensure trust, security, and accuracy across every user financial request.

Role & Responsibilities

Verify viewer top-ups and update account balances accordingly
Process and approve creator withdrawals within set timelines
Assist users with payment-related inquiries via chat, email, and phone
Generate payment reports, track issues, and escalate suspicious activity
Support invoice handling and maintain accurate financial logs

Requirements

MUST be a Kenyan citizen, 21 years or older
Active and verified TazamaFans account that has been active for at least 3 months
A laptop or desktop computer with stable internet
Valid Police Clearance Certificate (Good Conduct)
Diploma or higher in Accounting, Finance, Business Administration, or related field
Strong accuracy and attention to detail when handling transactions
High integrity, trustworthiness, and respect for confidentiality
Ability to work remotely with minimal supervision
Fluent in English or Swahili with clear communication skills

Compensation & Growth

Competitive monthly pay based on responsibility level
Performance bonuses tied to accuracy and turnaround time
Growth pathway into senior finance, compliance, or audit roles

📅 Application Deadline: Close of Business, 14th December 2025

Apply Now

Join the TazamaFans Team

Open Opportunities

📄 Application Instructions

Content Moderator

Role & Responsibilities

Requirements

Compensation

Customer Support Agent

Role & Responsibilities

Requirements

Compensation & Growth

Finance & Payments Support Agent

Role & Responsibilities

Requirements

Compensation & Growth

Join the TazamaFans Team

Open Opportunities

📄 Application Instructions

Content Moderator

Role & Responsibilities

Requirements

Compensation

Customer Support Agent

Role & Responsibilities

Requirements

Compensation & Growth

Finance & Payments Support Agent

Role & Responsibilities

Requirements

Compensation & Growth

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